Jr Network Administrator

Description

MAJOR DUTIES & RESPONSIBILITIES

Under the guidance of the Manager of Technical Services the individual will be responsible for:

• performs diagnostics of network issues, provides support for service desk staff.
• updates and maintains network documentation, assigns ip addresses, saves device configurations.
• configures network devices for new deployments per direction of senior staff, configures replacement network devices from backup configuration files.
• assists with the administration and maintenance of IP based telephony systems, such as provisioning handsets, setting up extensions, supporting user requests.
• assists in supporting network servers and internal corporate servers.
• assists in user desktop issues, helps with computer software installation, solves email access and routing issues, assists with desktop backup and archiving.
• for day to day operational tasks such as proactive maintenance, management, monitoring performance, incident and problem management, security, and backup and recovery across the network infrastructure.

STANDARDS OF PERFORMANCE

• Provides timely and accurate response to assigned tasks
• Demonstrates capacity to adapt and learn in a dynamic work environment
• Manages time effectively and responds to requests to work flexible hours
• Is punctual and regularly attends work

QUALIFICATIONS

• University degree or college diploma in computing or information technology or equivalent combination of education, training and experience.
• Three years’ experience working as a Network Administrator for a medium to large enterprise with complex technology environments.
• Working knowledge of computer systems, peripherals, and communications equipment.
• Working knowledge of computer networking and cabling infrastructure.
• Working knowledge of communication systems for data, voice and video.
• Ability to work independently and in a team environment to resolve issues and meet deadlines.
• Ability to work under minimal supervision and under own initiative.
• Ability to communicate effectively with KO employees as well as vendors and suppliers.
• Ability to write documentation and training materials.
• Self motivated to learn and acquire new skills.
• Poses excellent problem solving skills.
• Understands industry standard safety practices and procedures for electrical/electronic equipment and hazardous material exposure.

Experience in a majority of specific skills:

• Networking
  • Understands issues involved in administering and maintaining corporate LAN infrastructure, including network cabling, testing network connectivity, firewall configurations, tablet and desktop internet applications, etc.
  • Understands issues involved in administering and maintaining corporate WAN infrastructure, backhaul technologies, WAN and Internet routing protocols, etc.
  • Understands network address management concepts, including IP sub-netting.
• Telephony
  • Has knowledge of traditional POTS systems, including voice and fax.
  • Understands Voice over IP systems, including PBX systems based on Asterisk telephony software.
  • Familiar with common VoIP protocols including H.323, SIP, IAX.
• Server Administration
  • Has working knowledge of major server operating systems, including but not limited to Linux and Windows Server versions.
  • Has working knowledge of virtualization platforms, including VMware vSphere.
  • Has working knowledge of common webhosting environments, including LAMP (Linux, Apache, MySQL, PHP).
  • Familiar with enterprise data storage solutions utilizing iSCSI, NFS, and similar technologies.
  • Proficient at administering common network services, such as DNS, DHCP, NTP, etc.
  • Familiar with common programming languages, including C, perl, bash, PHP.
• Working Conditions and Physical Effort
  • Responsibilities may require working evenings and weekends, sometimes with little advanced notice.
  • Regular travel is required.